Online Backup

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iTech Support Storage: Online Backup & Recovery Service

iTech Support Storage is a hosted online Backup & Recovery service, powered by Attix5, and available exclusively from Information Technology Support Ltd. It enables Solution Providers and MSP’s to effortlessly deliver a secure and reliable service to their clients, hosted at our mirrored UK Datacentres. ITech Support Storage offers a range of affordable, flexible monthly plans, and billing based on consumption.

Why Online Backup?

  • Offsite storage & data encryption for maximum security
  • Simple to configure and manage
  • Easy access to data, anywhere, anytime
  • No capital expenditure
  • No tapes to rotate or replace
  • Scalable and flexible
  • Benefit from latest software updates without additional costs

Why iTech Support Storage?

  • Consumption Billing – Pay for what you use, with no requirement to predict future requirements and waste money on unused capacity.
  • Secure – Mirrored UK Datacentres, 128 bit SSL data transmission and 448-bit Blowfish encryption guarantees the security of your end-user’s data.
  • Flexible – Easy to understand allinclusive pricing model, includes server and desktop/laptop liceneses, and backup for flat files, SQL and Exchange.
  • Qualified team of professionals providing pre and post-sales support and technical resource.

Key Features & Benefits

  • Automatic up-to-the-minute backup scheduling - Ensure constant protection, removing the need for users to bear the responsibility.
  • Bandwidth Throttling - Option to throttle upload bandwidth at scheduled backup times to minimise bandwidth congestion.
  • Fully scalable and flexible - Accommodate anything from one to thousands of workstations and servers; protecting data across physical platforms, virtual environments and geographic locations.
  • Intelligent data selection - Include or exclude files and folders individually or use profiling and filters to automate file inclusions and exclusions based on filename or file type.
  • Anywhere, anytime recovery - Recover critical data in seconds over a Local Area Network connection or the Internet at the push of a button.
  • Central user management - Manage multiple users by providing them with a single interface for monitoring and administering all Backup Accounts. Remote Management gives the administrator full control of all Backup Clients’ activities and filters, making it easy to enforce backup procedure compliance.
  • Lower disk space and bandwidth usage - individual file deduplication, ensures de-duplication across all Backup Accounts; lowering disk space and bandwidth usage and accelerating backups.
  • High level of security - SSL protocol-encrypted network communications, Advanced Encryption Standard (AES) Storage Platform data encryption, Backup Client user authentication, Web Access user authentication and adjustable Backup Client user permissions ensure the highest level of backup environment security.

Data Centres Features

  • Tier 3 Data Centre Facilities
  • High Security including robust physical access control systems, 24/7 CCTV coverage and 24/7 onsite security personnel
  • UPS and generator backed-up power feeds with 30 hours of fuel storage at full load onsite. Guaranted contracts to provide fuel every 24 hours
  • ISO 9001 (Quality) certified & ISO 27001 (Information Security) certified

Data Retrieval

Is your data trapped on a faulty pc or a laptop and do you need access to it? Many people dread at the thought that their valuable data could be lost but we can help you recover your data even if your system doesn`t boot into windows or worse still if it is infected by virus or the machine simply doesn`t turn on. We have got tools & utilities that can even try to read erased or formatted disks be it your hard drive or Flash disks such as usb or SD memory. If you want to move your profile from one pc to another such as migrating from old computer to the new one, we can do that for you.